0800 988 0080

A plain English Intro

We have some Terms of Use which apply to customers using our services, which we hope are straightforward.

The key points for our customers are:

  1. For schools using the pupil led / sticker led system you pay for the printed rewards you require
  2. For schools using our teacher led / virtual rewards platfor We charge very reasonable low fixed fees
  3. We take data security very seriously and a full copy of our data protection policy can be found on our website www.carrotrewards.co.uk/frontend/app/page/view/data-protection
  1. These terms and conditions ("Terms") apply between you School Stickers Limited ("School Stickers/Us/We/Our") and your use of our products and services (together "Products"). We own and operate websites at: www.carrotrewards.co.uk and www.mystickers.co.uk
  2. We are registered in England and Wales under company number 04394190 and with our registered office at 2 Lawford Terrace, Lawford Close, Birmingham, B7 4HJ. Our main trading address is 2 Lawford Terrace, Lawford Close, Birmingham, B7 4HJ. Our VAT number is GB918469485.
  3. By using our Products, you accept these Terms and agree to comply with them.
  4. You must use our Products in accordance with these Terms and any other specific payment or subscription terms We notify you of when you purchase any of our Products.
  5. Unless We do provide you with any such specific payment or subscription terms pursuant to clause 4 above to the contrary, you will have a rolling 12 month period with Us in respect of the applicable Products(s) which you will pay in advance.
  6. In the event that we need to increase the amount of your subscription(s), you will be notified by Us and given the opportunity to cancel your subscription(s) within 10 days if you do not agree to continue to subscribe at the increased rate by sending Us an email to support@carrotrewards.co.uk
  7. If you do not wish to continue using the applicable Product(s) after a 12 month period you must send an email to support@carrotrewards.co.uk 30 days prior to the 12 month period expiring.
  8. Using Our Products does not allow you to change the look of the Products nor modify or adapt them in any way other than as We may allow. You do not have ownership of any intellectual property right in any of our Products or their content which remains Our property at all times, but you may use such rights in connection with your use of our Products.
  9. To set up your use of the Products We will set you up as a customer with a Carrot Rewards Account, create accounts for your staff, create your student MyStickers account and prepare for you for launch.
  10. Our Products make innovative use of a variety of technology We therefore make no promises or guarantees that using the Products will not be uninterrupted, timely, secure, or error-free at all times. However We endeavour to ensure as best We can that any disruption to the use of Our products is kept to an absolute minimum.
  11. It is important that you understand that you use Our Products entirely at your risk and We are not responsible for any technical impact, damage, loss of data, customer information, revenue, or other harm to business arising out of delays, miss or non-delivery of information, access problems, bugs or other errors.
  12. If you notify Us of any problem or fault in a Product We will work with you to rectify the problem as quickly as We can, unless the problem or fault has arisen out of your use of the Product in a way not intended or permitted under these Terms.
  13. Any data obtained through the use of Our Products is obtained at your own discretion and risk and you agree that you will be solely responsible for any breaches of any laws or regulations of any kind that apply to you and/or your use of the Products.

    14. Copyright and School Stickers intellectual property

  14. You understand that we own all intellectual property rights in the Products throughout the world and we only licence any such rights in the Products. You have no right to have access to the source code for the Products.
  15. If any claim is made against you, that any Product infringes the intellectual property rights of a third party, you must immediately notify Us. We may at Our option and expense procure the right for you to continue using the Products in question in accordance with these Terms or modify or replace the Product(s) so that it ceases to be infringing, or terminate the subscription to such Products immediately by notice in writing to you and refund to you such proportion of the fees previously paid and relating to any part of the subscribed licence period yet to be fulfilled.

    16. Responsibility

  16. You take responsibility for using our Products correctly. We assume no responsibility for any indirect loss or damage, or for any loss of profits, loss of business, loss of goodwill or loss of data.
  17. Our aggregate liability for direct loss or damage however arising relating to our Products shall not exceed the amount you paid to Us for the past year for the particular Product in question.

    18. Events outside of School Stickers control

  18. We will not be liable or responsible for any failure to perform, or delay in performance of, any of Our obligations under these Terms that is caused by an event outside our reasonable control or for any strikes, civil commotion, riot, fire, explosion, storm, flood, earthquake, impossibility of the use of public or private telecommunications networks, the acts, legislation or restrictions of any government.

    19. The agreement between us

  19. These Terms are binding on you and Us. If you are acting on behalf of a company either as an employee, as agent or a consultant then both you and the company you are acting for are bound by these Terms when using our Products.
  20. We may transfer or assign our rights or obligations under these Terms however you may not so transfer or assign, your rights without Our prior written consent.
  21. All notices given by you to Us must be via e-mail. We will give notice to you by email.
  22. These Terms and any document expressly referred to in them are the whole agreement between us and supersede any other statements or information which may have passed between us relating to the Products and we each acknowledge this.
  23. Each of us agrees that the only rights and remedies available to us arising out of or in connection with any statements shall be for breach of contract as provided in these Terms but nothing in this clause shall limit or exclude any liability for fraud.
  24. If any of these Terms are found by law to be invalid, unlawful or unenforceable such term, will be severed from the remaining terms which will continue to be valid to the fullest extent permitted by law.

    25. Law and jurisdiction

  25. We are an English company and these Terms, shall be governed by and construed in accordance with English law and subject to the exclusive jurisdiction of the English courts
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